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Maximizing Footfall and Engagement through Innovative Mall Decor
In a rapidly evolving retail landscape, shopping malls must continually find ways to attract and engage visitors. TOC Studio identified an opportunity to leverage visually appealing and interactive mall decor to enhance the shopping experience, drive footfall, and increase engagement. By creating spaces that encourage social media sharing, the goal was to transform the mall into a vibrant, must-visit destination.
Hashtag Campaign #NeoExperience: To amplify the impact of the decor, TOC Studio launched the #NeoExperience hashtag campaign. Visitors were encouraged to share their photos and experiences on social media using this hashtag, fostering a sense of community and excitement around the mall’s offerings.
Interactive Displays: The decor included interactive elements that invited visitors to engage directly with the installations. This not only made the shopping experience more enjoyable but also increased the likelihood of social media sharing.
Significant Increase in Footfall and Social Media Engagement
Increased Footfall: The innovative decor and interactive installations led to a notable increase in footfall. Weekday footfall rose by 25%, while weekend footfall saw a 30% increase. The visually appealing environment drew in more visitors, eager to experience and capture the unique decor.
Social Media Buzz: The #NeoExperience campaign successfully generated substantial social media engagement. The hashtag was widely used, creating a buzz online and encouraging more people to visit the mall and participate in the experience.
Enhanced Customer Experience: The integrated strategy of combining physical decor with social media engagement resulted in a holistic retail experience. Visitors enjoyed longer stays at the mall, leading to increased spending at various stores and eateries.